Preparation and shipping

Parcel preparation

Packages are generally shipped the next day or even two days after receipt of payment for your order (in working days). They are shipped according to the transport solution you have chosen. Via Mondial Relay with a tracking number and delivered with signature at a relay point or at home depending on the reception possibilities. Packages can also be shipped via Colissimo home or pick-up relay (French Post Subsidiary) with a tracking number and delivered against signature to the address indicated and subject to reception possibilities. Small items also can be shipped by tracked letter (French Post).

Shipping times

Average reception times (working days) are given for information only and may vary depending on the vagaries of the carriers.

Mondial Relay (relay point): France 3 days, International 3 to 4 days

Mondial Relay (home): 3 to 6 days

Colissimo: France 2 days, DOM 5 to 7 days, International 3 to 5 days

Tracked letter : 2 days

Fees and packaging

Shipping costs include preparation and packaging costs as well as postage. Preparation costs are fixed, packaging and shipping costs vary depending on the weight and size of the products shipped. We recommend that you consolidate all of your items into one order. We cannot combine two orders placed separately and shipping charges apply to each of them. Your package is shipped at your own risk, but special attention is paid to fragile items. All or part of the packaging of your package may come from recycled cardboard and paper. The dimensions of the boxes are appropriate and your items are properly protected.