Update of 26/11/2020


These general conditions of sale are concluded between, the seller, the company World Exchanges Partner registered with the RCS of Marseille under the number 837 991 348 and managing the site www.airsoft-play.com and the buyer after it has passed order on the Airsoft Play site.

The acquisition of a product through this site implies unreserved acceptance by the buyer of these conditions of sale, which the buyer acknowledges having read before placing his order. Before any transaction, the buyer declares on the one hand to be of legal age, to know the conditions of use, the legislation and authorizations in his country of the items sold on the Airsoft-Play site, and on the other hand to have full legal capacity, allowing him to commit to these general conditions of sale.

WORLD EXCHANGES PARTNER retains the possibility of modifying its conditions of sale at any time, in order to comply with any new regulations or in order to improve the use of its site. Therefore, the applicable conditions will be those in effect on the date of the order by the buyer.


The products offered are those listed on the Airsoft Play site, while stocks last. The seller reserves the right to modify the catalog of available products at any time.

Each product is presented on the website in the form of a description showing its main physical and technical characteristics. The photographs, information and "product" characteristics provided are as accurate as possible but do not bind the seller in any way.

The products offered are in new condition unless otherwise stated in the description.

The sale of products presented on the Airsoft Play site is intended for all buyers resident in countries which fully authorize the entry into their territory of these products.

The seller cannot be held responsible or complicit in the event that the buyer uses the items sold on his site to depart from the legal or security framework in force in his country. The buyer expressly declares that he undertakes to use the products reasonably.

 3. ORDER:

The order validation procedure is carried out from the site's "shopping cart" area.

In the event of unavailability of a product, for whatever reason, there is no influence on the other products on order which remain valid under the sales contract.

The buyer agrees to provide complete and accurate information necessary for the proper execution of these general conditions of sale.

The validation of the order by the buyer firmly and definitively formalizes the sales contract concluded with the seller. In the event of an order cancellation, the seller will invoice the buyer for the price of the services already provided on the date of cancellation, unless the withdrawal period applies.


The prices appear on the "product" sheets and are prices in Euros (€) all taxes included (TTC) taking into account the VAT on the day of the order. Any change in the VAT rate may be reflected in the price of the products. The seller reserves the right to change prices at any time, it being understood, however, that the price listed in the catalog on the day of the order will be the only price applicable to the buyer.

The price of the products is indicated at the end of the online order, before its validation. Payment on the site is made exclusively by credit card on a secure platform (visa, credit card, Mastercard), Paypal or by external bank transfer.

The obligation to pay is fulfilled insofar as the amount in euros is definitively credited to the seller's bank account.

The prices indicated do not include:

- preparation and delivery costs, invoiced in addition to the price of the products purchased according to the amount and / or the total weight and / or volume of the order.

- Possibly the costs inherent in certain payment methods invoiced in addition and clearly indicated before the validation of the order which can be updated without notice.

- Possibly the buyer's bank charges.


Package preparation and shipping

For information, packages are generally shipped the next day or even two days after receipt of payment for the order (in working days), rarely more for products in stock. They are shipped according to the transport solution and the reception method chosen by the customer on the site. Via Mondial Relay with a tracking number and delivered with signature at a relay point or at home depending on the reception possibilities offered by the carrier. Packages can also be sent by registered letter or by Colissimo home or relay point with a tracking number and delivered against signature to the address indicated by the customer.

Depending on the place of delivery, all of these modes may not be offered and are entirely dependent on the carrier who sets his own delivery radius. Likewise, all of the relay points may not be offered and are dependent on the internal functioning of these carriers and the ability to accept packages from the relay points.

Orders are sent at the buyer's risk. The formalities for shipping, transporting and handing over the goods are completed by the seller for the sole account of the buyer.

Reception times

Reception times are given for information only and may vary depending on the vagaries of carriers between 48 hours and 5 working days in mainland France after dispatch. Delivery times may also vary depending on the destination and sanitary or climatic conditions.


The seller cannot be held responsible for any delay due to the carrier of the order or any failure to receive it due to force majeure or fault on the part of the buyer. If delivery is not possible due to the buyer, the re-shipment costs will be borne by the buyer (unclaimed package, address error, etc.). In the event of a delivery error (recipient error or products delivered that do not comply with the order), the seller bears all return and re-shipment costs.

It is the buyer's responsibility to check the condition of the goods delivered to him by the carrier and to mention on the latter's delivery note any defects that he may notice. The seller will not be able to accept any claim related to transport, if reservations have not been made on the signed delivery slip. The buyer must confirm his complaints to the carrier by registered letter with acknowledgment of receipt within 2 days of receipt of the products. A copy of this letter should be sent to the seller at the contact address.

The buyer orders in knowledge of the own rules prevailing at his place of delivery (country, region, etc.), in the event of blockage or return to the sender, the seller cannot be held responsible. In case of return to sender and resend, shipping costs remain the responsibility of the buyer.

For deliveries outside mainland France, the products ordered are imported into the country of destination by and under the responsibility of the buyer. It is their responsibility to obtain the necessary information from the local authorities concerned and to scrupulously respect the formalities specific to the importation of these items into the territory of the country of destination. Any customs charges or local taxes are the sole responsibility of the buyer. In case of customs seizure, the seller will not be able to make any refund.

Fees and packaging

Shipping costs include preparation and packaging costs as well as shipping costs depending on the reception area of ​​the package. Preparation costs are fixed, packaging and shipping costs vary depending on the amount, weight and sizes of the products shipped. The seller recommends that the buyer consolidate all of their items in one order. The seller cannot combine two orders placed separately and informs that shipping costs apply to each of them. The package is shipped at the buyer's own risk, and particular attention is paid to fragile items by the seller. Some or all of the package packaging may come from recycled cardboard and paper. Box dimensions are appropriate and items are properly protected. The seller reserves the right to change the price of these charges at any time without notice. Packages are generally insured for 23 € / kg. The buyer has the option of adding additional insurance by making a request using the contact form before paying for his order.

If the shipment is not executed within 30 days of the conclusion of the contract at the latest, the buyer may give notice to the seller, by registered letter with acknowledgment of receipt, to execute the sale. Failing this, the buyer may terminate the contract by registered letter with acknowledgment of receipt. The contract will be considered terminated upon receipt by the seller of this letter, unless it has been executed in the meantime; the sums paid by the Client would then be reimbursed to him without interest or compensation at the latest within 14 days of the date on which the contract was terminated.


The buyer has a period of fourteen days from receipt of the order to exercise his right of withdrawal (Article L. 221-18 of the Consumer Code), except for legal exclusions only by mail to the following address:



11, bld Frédéric Mistral 13830 Roquefort la Bedoule (F)

The buyer must inform the seller of his decision by sending him, before the expiry of the period, the standard withdrawal form (see below). Sending a registered letter with acknowledgment of receipt is not compulsory but strongly recommended.

Standard withdrawal form:

Last name First Name





11, Bld F. Mistral

13830 Roquefort La Bedoule

In [your city], Date ..




As of ..., I ordered ... (nature of item purchased) from your company. This purchase was made directly from your online store, for a total amount of… euros.

The same day, I received an email confirmation of my order. In accordance with Article L.121-20 of the Consumer Code, I wish to withdraw. So the current date still gives me the option to cancel this remote purchase.

I would then like to thank you for reimbursing me the sum of… euros which corresponds to the price of the product and the delivery costs. You will find attached a copy of the order form.

In the meantime, please accept, Madam, Sir, the assurance of my best regards.


After expressing his decision, and if the order has already been shipped, the buyer must return the products to the seller without undue delay and at the latest within fourteen days following the communication of his decision to withdraw (article L. 221- 23 of the Consumer Code). Returned products must be, over-packaged and protected, complete, in their perfect condition and original packaging, without any trace or mark, with all accessories (including instructions) and any gifts offered. A duplicate of the invoice must be present in the package.

In the event of an order for more than one product, the shipping costs will be reimbursed in proportion to the items returned by the buyer. In the case of a grouped lot, the whole lot must be returned. The risks and costs of returning the products are the responsibility of the buyer.

If all the conditions required for the return of the products are not respected, the seller can deduct the sums to be reimbursed, a share of the sale price corresponding to the sale price of the missing products, the costs of repair, replacement , repair of possibly degraded products or, if applicable, cancel the refund.

The seller undertakes to produce a credit (at the buyer's request) or to reimburse the buyer within 14 days of receiving the withdrawal letter. The seller is entitled to defer this refund for 14 days from the effective recovery and analysis of the returned products.


The seller is bound by the legal guarantee against hidden defects provided for in articles 1641 and following of the civil code.

The guarantee is nominative and cannot be transferred to a third party. It only applies to natural persons. Legal persons (eg: companies, association, etc.) cannot benefit from it.

The buyer is required to notify the seller within 8 days of receipt of the product, the nature of the apparent defects and non-compliant products or the discovery of a hidden defect by registered letter with acknowledgment of receipt sent to the address of contact. It is up to the buyer to notice these defects. Any return must be agreed by the seller and will result in the establishment of a credit or an exchange of product for the benefit of the buyer after verification of the returned products. The buyer can not under any circumstances claim any damages and / or indirect and immaterial damages, such as moral, financial, image damage, etc.

In the absence of receipt of the product by the seller, no refund can be granted, the seller not being able to note any defects.

The costs and risks of return and reshipping remain the responsibility of the buyer.

The batteries are guaranteed for 14 days against all manufacturing defects. Malfunctions or damage due to improper use of the battery are excluded from the warranty.

Reasons for exclusion from warranty:

- Non-compliance with first-use obligations (see instructions)

- Modification of an element that composes it (connectors, cell, wiring, etc.)

- Misuse or improper charger / balancer (charging time, charging mode, amperage, balancing, etc.)

- Overload or underload of the battery cells (exceeding the low and high voltage thresholds)

- Defect following a shock, non-electronic protection of the electrical circuit leading to overconsumption, overheating, short-circuit, etc., if it is not disconnected after use or in contact with a liquid

The chargers are guaranteed for 30 days against all manufacturing defects.

The seller's warranty does not cover:

- Normal wear and tear of its products

- Damage or accidents resulting from negligence, lack of monitoring or maintenance or improper use of its products

- Damage resulting from modifications, additions or repairs to the product

- Damage resulting from a failure to follow the recommendations for the use of the products mentioned in the product description and / or conditions of use


The seller collects the buyer's data in order to be able to fulfill orders and facilitate customer relations. This data is not transferred to third parties and is the subject of a declaration to the CNIL.

The buyer has the right to consult, modify and delete all of his information if he so requests via the site contact form or via his customer area.


The seller, in the distance selling process, is only bound by an obligation of means. It cannot be held liable for damage resulting from the use of the Internet such as loss of data, intrusion, virus, interruption of service, or other unintentional problems.


All elements of the Airsoft-Play site, www.airsoft-play.com are and remain the intellectual and exclusive property of the seller. No one is authorized to reproduce, exploit, or use for any purpose whatsoever, even partially, elements of the site whether in the form of a photo, logo, visual or text without prior written consent. The logos and brands on this site remain the property of their respective owners.

If necessary, the buyer has the option of submitting a review to share their product experience. Therefore, the buyer authorizes the seller to publish this notice on his site and agrees to:

- Be the real author of the opinion and be of legal age of majority in France

- Comment only on feedback from the use of the product

- Do not comment in a lying, vulgar and dishonest way

- Do not disparage the manufacturer or the seller in a malicious way

- Do not make any comparison, reference or advertisement to other websites

- Do not make discriminatory or offensive comments


The parties agree that these conditions and their consequences are subject to French law. The language hereof and of relations between the parties is French.

The Client is informed of the possibility of having recourse, in the event of a dispute, to a conventional mediation procedure or any other alternative method of dispute resolution. For all disputes or litigation, the competent court will be that of Marseille.

  13. CONTACT:

Address :



11, bld Frédéric Mistral 13830 Roquefort la Bedoule (F)

E-mail :